The outbound-calling CRM
built for busy teams
One master contact list feeds every campaign. A rules engine stops double-assignment, the dialer routes each answered call to the agent who picks up, and every screen updates live.
Everything your calling floor needs
One platform from contact import to billing.
Contacts & batches
Bulk import with validation, duplicate detection, data warnings and reusable filter templates.
Campaigns
Targets, countries, materials and contact limits, with one active campaign per contact enforced in the database.
Dialer & browser phone
VoIP, 8x8, VoIPstudio or mock providers; progressive dialing and a built-in SIP browser phone.
Rules engine
Dispositions drive leads, callbacks, cooldowns and DNC, with scheduled releases and audited overrides.
Analytics & wallboard
Live dashboards, agent status and campaign performance pushed in real time over Socket.IO.
QA & billing
Call reviews, credits, provider billing and bills per campaign in one place.
Calendar & notebook
Callbacks, personal calendar sync and notes for every agent.
Single sign-on & RBAC
Sign in once with your CDOTechDev account; fine-grained roles, permissions and a full audit log.